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AlPhuket
Joined: 04 Dec 2009 Posts: 5
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Posted: Mon Dec 07, 2009 8:38 pm Post subject: Update Error |
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When I have tried to update to the latest version, I get a dialog box with the header saying "16 Bit MS-DOS Subsystem" and the message "C:\Progra~1\DPlot\DPLOTF~1.exe
The NTVDM CPU has encountered an illegal instruction.
CS:11f0 IP:021c OP:63 68 61 72 73 Choose "Close" to terminate the application"
I am running Vista on a Macbook Pro, with all the latest updates and Kaspersky Antivirus. The version of DPlot is 2.2.7.5 |
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DPlotAdmin Site Admin
Joined: 24 Jun 2003 Posts: 2311 Location: Vicksburg, Mississippi
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Posted: Mon Dec 07, 2009 10:12 pm Post subject: |
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Thanks for the note. That's not one I've heard reported before.
Quote: | I am running Vista on a Macbook Pro... |
Can't say for sure, but I'd guess whatever emulator you're running... isn't emulating. _________________ Visualize Your Data
support@dplot.com |
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AlPhuket
Joined: 04 Dec 2009 Posts: 5
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Posted: Mon Dec 07, 2009 11:30 pm Post subject: Update Error |
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Hi David,
I am not running any emulator - my Macbook is dual booting so when in Vista should be identical to any other computer running Vista. I tried to uninstall and reinstall the software with the exact same error coming back.
Regards, Al |
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AlPhuket
Joined: 04 Dec 2009 Posts: 5
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Posted: Tue Dec 08, 2009 1:19 am Post subject: Update Error |
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Hi David,
Just a note to let you know that I got the update error solved and what caused it. We are using a VSAT system here and the website "filekicker.com" is blocked, so that when I tried to update, it didn't complete the download, "dplotfull_setup.exe", only downloading 4.54 kB, which then tried to install unsuccessfully. I used a data card to update and all worked as it should. I hope this hasn't caused you any trouble.
Regards, Al |
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DPlotAdmin Site Admin
Joined: 24 Jun 2003 Posts: 2311 Location: Vicksburg, Mississippi
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Posted: Tue Dec 08, 2009 1:18 pm Post subject: |
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No trouble at all. I'm a bit perplexed that the updater doesn't return a better error message than that. I'll have to look into this one. _________________ Visualize Your Data
support@dplot.com |
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